Delete Your Hadaa Account
You can delete your Hadaa account and its data at any time, directly from the app or the website. This page explains how, and what happens to your data when you do.
Delete your account in the app
- Sign in to Hadaa (the iPhone app, the Android app, or hadaa.app).
- Open your Profile.
- Go to Account & security.
- Choose Delete account and confirm.
Deletion takes effect immediately — you are signed out and your account can no longer be accessed. Your data is then deleted in the background, normally within an hour.
What gets deleted
- Your account details: email address, name, IP addresses and stored location.
- The photos, sketches and satellite images in your projects.
- Your projects, the designs generated for you, your garden maps and the location of your property.
- Your briefs, survey answers, planting guides and blueprints.
- Any public share pages you created.
- Your notification tokens, and your email address on our mailing list.
Any remaining credits or renders are forfeited and cannot be restored.
What we keep
Payment, subscription and credit records, which tax and accounting law requires us to keep. They are no longer linked to your email address. Any active subscription is cancelled when you delete your account. See our Privacy Policy for details.
Delete some data without closing your account
You can delete individual projects — including their uploaded photos and generated designs — from inside the app at any time, without deleting your account.
Request deletion by email
If you can't access your account, email support@hadaa.app from the email address on the account and ask us to delete it. We'll confirm and complete the deletion for you.